When you register, a personal Dashboard for all your events is automatically created. From it you have 24/7 insight in the sales and visitors statistics and complete control of your events. You can, for example, create different ticket types and request more information to your visitors, in few minutes from your PC.
Control over your data
With TicketX you have complete access and ownership of all the data related to your event, which you can download at any moment. From real time ticket sale status, to the event statistics, to the contacts and info of all the visitors, which will help you sell more tickets for your event and the next ones.
Focus on user experience
One of our main focus points is on delivering the best customer experience possible with a simple, fast and effective ticketshop. We also developed our system to be able to scan tickets directly from the phones (no need to print the tickets) and we give tools to the visitors to resend the tickets by themselves in case they lost our email. We know that a faster process and a happier customer means more ticket sales for you.
You can start selling tickets immediately after you created an event on TicketX. We understand you have expenses to cover while preparing your event so you can expect a payment every week with the revenues from the tickets sale till that point.
We developed our TicketX App specifically to make scanning tickets at the entrance faster and easier, improving significantly from the old laser scanners. Simply download our App for Android or iOS, insert your event password and start scanning. You can increase the people scanning at the entrance at any moment since all they need is their smartphone.
Sell on and offline
You can easily sell tickets online with our international payment platform but you can also sell tickets offline using the cash register module. It allow you to sell tickets the day of the event accepting cash payments but also to set up a point of sale in your city to sell more tickets before the event, for those people who prefer to buy tickets in cash in person. You can either print the ticket right away or send it to any email without an online transaction.
Our system is built to work with very high traffic and can handle up to 50’000 orders in one minute for a single event. The platform is hosted on scalable cloud servers that can automatically scale up processing capacity according to the request. This prevents your ticketshop from going offline at peak moments and eliminates the need for a queue management system.
Advanced data analysis
Analyse the event data with our tools directly from your Dashboard. Track the location of your visitors to see where you sold most tickets, or the gender, age, etc. and use this information to improve your marketing campaign for present or future events. You can apply a broad variety of filters on the real time data from your events and sales to find out how to increase your conversion rate and minimize your marketing effort.
With our dedicated tracking tools you’ll be easily able to find which of your marketing campaigns is bringing you more ticket sales or revenues during the event. The social plugins provided allow you to measure in details the effect of your AdWords and social media campaigns, in order to optimize them at best. We also offer the possibility to create a bigger social impact with our Affiliate Marketing, Virality and Ambassador tools.
Theaters and stadiums
In the TicketX platform is possible to create tickets with seat selection, so that visitors can choose their specific place at your event, or be assigned the best place by the system automatically. Of course the system also makes sure that the seats are close to each others and not gaps are left. With the seating-creator tool you can easily design the seat plan for each hall or section of the location.
Help with cancellation
Sometimes it happens that a show is cancelled and handling the situation always takes a lot of time and effort. You may want to inform all your visitors by phone about the cancellation so we automated this process for you. When a show is cancelled, we can send out phone calls to all the visitors with a voice message and unanswered calls will be retried at a later time, until everybody received your message.
With TicketX you can create multiple events on one account and your visitors can buy tickets for more events at the same time, instead of repeating the procedure for each of them. It is also possible to handle easily repeating events, generate seasonal tickets, subscriptions, discount codes and more.
It’s possible to create seasonal tickets/cards that give access to multiple events over a longer period of time. You can create events and give access to them also after creating the seasonal ticket.
The less passages to get to the payment page the more tickets you will sell. Integrate the ticketshop on your website and Facebook pages in one minute and start selling directly from your channels.
Vouchers and coupons
From the Dashboard you can easily create discount codes and coupons for special marketing actions, collaborations or group sales.
Sell merchandise and packages
With TicketX it’s possible to sell merchandise with separate tickets or as a package with the entry ticket, the visitor can then pick it up during the event with the ticket or you may choose to ship it before.
International payment system
You can accept secure payments worldwide in different currencies and with the common local payment methods, our platform also offers an advanced credit card fraud protection.
We work around the clock to provide support to all ticket buyers, we guarantee to answer all requests within a day even though we aim to fix all the issue within few hours during daytime.
Dedicated account manager
As an organizer, we will assign you a dedicated account manager that can answer to all your questions and help you get the most out of TicketX.
We offer a complete solution for all kind of events, from festivals to conferences to sport matches. Our system has specific options for different needs, contact us and we’ll gladly find the best for you.
We are adding new features every month to offer you always the highest quality at the best price, join now and make your event great